Famadesa's internal information channel

Any individual who, in a work or professional context, has obtained information regarding the commission of serious or very serious criminal or administrative offenses within the company is authorized to report such offenses, provided they fall within the defined scope.

Any action or omission that may constitute a serious or very serious criminal or administrative offense, in accordance with Spanish and European Union law, may be reported.

Communications may be confidential or anonymous. In the latter case, the submission of anonymous information will imply the express waiver of receiving subsequent communications, as well as monitoring them, unless some means of contact or identification code is provided.

In order to be accepted and processed, the communications made must necessarily contain the following information:

• A concise account of the facts on which his communication is based.
• Persona o personas contra quien dirige la comunicación, en su caso.
• Documents or evidence of the facts being communicated.

Famadesa has approved the Information Management and Processing Procedure for files, in order to regulate, in accordance with legal requirements, the competence of the Responsible Body of the System. The essential principles of such procedures are:

– To expressly prohibit any type of retaliation taken against people who use the SII, within its material and subjective scope.

– Guarantee both the confidentiality or, where appropriate, anonymity of the informant, as well as the confidentiality of the people affected by the communication.

– Allow the informant to maintain communications with the System Manager, as well as provide additional information, as long as they have not waived their right to follow-up.

– Right to the presumption of innocence, to honor, defense and hearing of the affected persons.

– Respect for and compliance with regulations regarding the processing of personal data.

– The System Manager must resolve within a maximum period of three months from receipt of the communication, except in cases of complexity.

Additionally, if you wish, you can use the external information channels that the Independent Informer Authority makes available to you.